Everything about the house in one place — the legal stuff, the repairs, the people, the paperwork.
Hello Mum,
This page is your single point of reference for the house in
Hythe — where the legal process stands, what we've fixed over the years, who's
done what, and how to send me anything you want me to know.
You don't have to read it top to bottom. Skip to whatever you need using the
list below. If anything is unclear, just ring me — or use the
message box at the bottom.
— Richard
Where things stand today
You have decided you would like the house back so you can move in, do it up,
and live there for a while. To do that, the tenant — Mr Peter Marnham,
who has rented the house since 2012 — needs to move out.
On 24 April 2026, your managing agent Motis Estates served him with a
Section 21 notice. That notice asks him to leave the property
after 27 June 2026. That step is done — it is
the proper, formal start of getting the house back.
—days
until the notice date
27 June 2026
—days
until the court deadline
24 October 2026
Latest — week of 25 May 2026
26 May — Motis confirmed Peter has not responded to the notice and is not required to acknowledge it. Their stated plan was simply to "contact him on the day" if he hasn't moved out.
27 May — you formally authorised me to deal with Motis on your behalf, and Meghan Jones acknowledged that. I'm now on the email thread directly.
31 May — I emailed Meghan a longer list of things we need from her: the photo of the notice being delivered, written confirmation it's legally watertight (especially the 2012 deposit protection), a plan to chase Peter in writing before 27 June rather than wait until the day, and confirmation of who runs a court claim if needed. Awaiting her reply.
Peter's silence is the worst signal — based on fourteen years of him being obstructive we are now planning on the assumption he will not leave voluntarily, and getting everything in place to apply to court the moment we need to.
What a "Section 21 notice" really means
This is the part that worries people, so let's be clear and calm about it:
A Section 21 notice is not an eviction.
It does not mean anyone arrives on 27 June. It does not say anything bad about
you, and it is a completely normal and lawful thing for a landlord to do.
It simply means: 27 June is the earliest date
the tenant can be required to leave. Most tenants make their own
arrangements and move out around that time.
If the tenant does not leave by then, it does not become a crisis.
It just means the next step is a court application — a form,
usually decided on paper without anyone having to attend — which results in a
possession order. We will be ready for that if it is needed.
One important rule, so you are never caught out: a tenant can only ever be
removed by court-appointed bailiffs. Nobody changes locks or
forces anyone out. The law is on your side as long as we follow the proper
steps — and we will.
What happens next
Now → 27 June 2026 in progress
We make sure the notice is watertight, line up a solicitor just in case,
and ask Motis whether the tenant intends to leave on time.
Around 27 June 2026
If the tenant leaves — wonderful. We check the house over, take meter
readings, collect the keys, and you can start planning the works.
If he stays — a court application
We apply to the court for a possession order (the "accelerated" paper
procedure). The court sets a date he must leave by.
By 24 October 2026 hard deadline
The court application must be made by this date, or the notice expires and
we would have to start again. We will not let that happen.
What we need to sort
Most of this is for me and Motis to chase — you don't need to do it all yourself.
The first seven items below were all asked of Meghan on 31 May and we're now
waiting for her reply.
Confirm the notice is valid. Written confirmation that the
Section 21 was served correctly — especially that the deposit was properly
protected back in 2012 and the prescribed information given to Peter at the time.
→ Asked Motis 31 May — awaiting reply in progress
The photo of the notice being delivered on 24 April, plus
confirmation that the PDF we hold matches what Peter actually received.
→ Asked Motis 31 May — awaiting reply in progress
Chase Peter in writing — before 27 June. A formal letter
asking him to confirm by 15 June whether he intends to leave, with a second
chaser if he doesn't reply. Builds a paper trail rather than relying on a
single phone call on the day.
→ Asked Motis 31 May — awaiting reply in progress
Settle who runs a court application if needed. Either Motis
themselves under the accelerated possession procedure, or a housing solicitor
lined up now. We want this agreed in advance, not scrambled in July.
→ Asked Motis 31 May — awaiting reply in progress
Check the law hasn't changed mid-stream. The Renters' Rights
Act 2025 is being brought in during 2026 — we need Motis's confirmation that
this Section 21 remains a live route.
→ Asked Motis 31 May — awaiting reply in progress
Consolidate the inspection reports and photos. Our evidence
base if there's any dispute over the deposit at handover.
→ Asked Motis 31 May — awaiting reply later
Plan for the SORN'd car and the garage contents. If Peter
leaves them behind, we need to know the route to disposal — abandoned-vehicle
processes can be slow.
→ Asked Motis 31 May — awaiting reply later
Confirm the current buildings insurance. We need the insurer,
policy number and renewal date on file — see the next section.
→ Mum to send via the message box to do
The insurance
This section is for the buildings insurance on the house —
the policy that covers the building itself if something goes wrong.
Please confirm
I don't have your current buildings-insurance policy in front of me. The only
record I have is from August 2010, when you switched the cover
over from 7 Alexandra Corniche to 8 William Pitt Close on completion.
When you have a moment, could you check your paperwork and use the
message box at the bottom of this page to tell me:
The insurer's name (e.g. Aviva, NFU, Direct Line…)
The policy number
The renewal date
The broker, if you arrange it through one
Where the policy schedule lives (paper file? email?)
Why this matters
For a let property, the landlord insures the building (and
any landlord-supplied contents like the boiler, kitchen units, carpets).
The tenant insures their own belongings.
Two reasons we want this on file now:
Continuity at handover. When the tenant leaves and the
house sits empty during works, most landlord policies require you to
tell the insurer — "unoccupied" cover is different. We need to flag the
change.
Renewal date. So we don't miss it, and so we can shop
around if the premium has crept up.
None of this is urgent — but I'd like to know what we're working with.
Insurer
— to confirm —
Policy number
— to confirm —
Renewal date
— to confirm —
Broker
— to confirm (if any) —
Cover type
Buildings (landlord)
Property insured
8 William Pitt Close, Hythe, Kent, CT21 5NX
First insured here
August 2010 (on completion)
Repairs we've done over the years
The headline ones — anything where we instructed a contractor or paid for
materials. This is from the email archive, so if anything is missing or wrong,
tell me and I'll correct it.
2014
Internal redecoration (paint materials)
Peter (tenant) — bathroom, stairs & corridor walls and woodwork, kitchen walls and woodwork. Judith reimbursed paint costs.
paid
2015
Annual gas safety check + recommended CO alarm
Mark (gas engineer, via Hestia). CO detector recommended (~£15) as flue exposed.
~£15
2017
New combi boiler (the big one)
Terry Penfold — old boiler failed gas-safety test, galvanised base rotten, pump leaking. Alpha A-rated combi fitted in the airing cupboard with vertical flue.
£2,328 £1,940 + £388 VAT
~2018
Outside tap repaired; internal stop-valve replaced
Tenant snapped the stop-valve trying to fix the dripping outside tap; emergency plumber called.
amount unrecorded
~2019
Shower pressure fix & leak under kitchen sink
Plumber — fixed leak on internal cold pipe under the sink.
amount unrecorded
2020
Oven element replaced
Martin Taylor (small-appliance engineer). Upper element working, lower element failed.
invoice paid
2020
Double-glazing — broken sealed unit, rear bedroom
Jim Gosbee, Park Farm Glazing — 990×238 4/20/4 softcoat argon-gas silver-spacer unit.
£290 + VAT
2021
Misted double-glazing units — multiple windows
Paul, Perfect Windows — glass-unit replacements at £70+VAT each (several misted units identified, originals installed ~2013, no Fensa certificate). Front-door uPVC replacement quoted at ~£1,150 but not done.
£70 + VAT per unit
2021
Five-year EICR (electrical safety) + remedial works
Kevin Blackman, electrician — itemised remedial works following the EICR.
amount unrecorded
~2022
Fence post + panel replaced
Jason (Hestia handyman) — post concreted in, one panel replaced.
£165 inc materials
2023
Kitchen taps replaced
Terry Penfold (plumber). Tenant initially obstructive about access; eventually fitted.
Luke Hatcher, Hythe Garden Landscapes — cleared shrubs blocking the fence, replaced Super Lap pressure-treated panels (6ft × 5ft). Paid directly by Judith, not via Motis books.
£980 inc VAT
Sep 2024
Smoke alarms + CO tester installed
Barry Gillingham — two Fire Angel smoke detectors and CO tester (legal requirement). Took months of chasing because the tenant wouldn't respond to access requests.
£110
2024
Carpets — quoted, not done
Howard, The Floorshop and then David Payne Carpets both attempted; both refused to return after the tenant was rude. Carpets remain unreplaced and worn at doorways.
blocked by tenant
2024
Ceiling holes in kitchen + bedroom 1 — quoted
Francois, Marlborough Services — quoted to fill the holes left from the 2017 boiler install and redecorate. Status to confirm — possibly not yet completed.
to confirm
Mar 2026
Five-year EICR renewed
Booked via Deanna Roderick (Motis) — quoted £175 + VAT, deducted from April statement at £210.
£210 inc VAT
Apr 2026
Fence quote (right-hand boundary, neighbour-side)
Matt Hurst, HHI — quoted for the section leaning into Derek Hatch's garden. Decision: do this after the tenant leaves, alongside the full renovation.
deferred
Things the tenant has blocked or made impossible
Useful to know, in one place — these are the things we couldn't get done
because Peter refused contractor access, was rude to them, or wouldn't engage:
Carpets — two carpet fitters refused to return (2024).
Plumber access for the kitchen taps — repeatedly delayed (2023).
Smoke alarms + CO tester — months of chasing for access (2024).
Inspection of utility room, garage and rear of house — refused on multiple visits.
Fence replacement on the side where shrubs need cutting back — he refused to clear shrubs.
The SORN'd car on the drive since ~2015, blocking the garage and stopping any work on the garage door.
This is why renovation has been impossible during the tenancy — and it is
all good evidence if there is ever a dispute about the deposit.
Invoices & rent statements
Motis send a monthly rent statement showing rent received, any deductions for
repairs or fees, and what's paid out to you.
£1,224.05 / month (in months with no other deductions)
Paid into
Account ending 351
Deposit
£1,142.30, held by the DPS (Deposit Protection Service)
VAT
Motis VAT no. 280 7472 88
The bigger invoices, all in one place
Year
What
Who
Amount
2017
New combi boiler
Terry Penfold
£2,328
Dec 2023
Fence + garden clearance
Hythe Garden Landscapes (Luke Hatcher)
£980
Mar 2026
EICR renewal
via Motis (Deanna Roderick)
£210
2020
Double-glazing unit (rear bedroom)
Park Farm Glazing (Jim Gosbee)
~£348
2024
Smoke alarms + CO tester
Barry Gillingham
£110
~2022
Fence post + panel
Jason (Hestia handyman)
£165
Recorded major spend, 2017–2026
≈ £4,141
There are a handful of smaller jobs (tap repairs, oven element, glazing offshoots) where the amounts weren't recorded in the email archive. The total above is the documented major spend.
The documents
Everything is saved and safe on Richard's machine and backed up. The key papers are:
The Section 21 notice — served 24 April 2026 (Form 6A).
Motis rent statements — 14 Apr 2026 and 12 May 2026 (latest two).
The full email history — every email about the house since 2010 (225 messages).
Inspection reports & photos — the condition of the property.
EICR / gas safety / EPC — the safety certificates Motis hold.
The history file — a written summary covering the cast, timeline and current state.
Ask Richard if you would like to see any of them.
Who's involved
Richard
Your son — coordinating everything
Call any time. Or use the message box below.
Motis Estates
Managing agent, Folkestone
01303 212020 Suite 1-2, Motis Business Centre, Cheriton High St, Folkestone CT19 4QJ
Kim Roux
Senior Property Manager, Motis
kim.roux@motis-estates.com
Meghan Jones
Lettings Manager, Motis — handling the notice
meghan.jones@motis-estates.com
Deanna Roderick
Property Manager, Motis — inspections & EICR
deanna.roderick@motis-estates.com
Kris Foster MRICS
Director, Motis Estates
kris.foster@motis-estates.com
Trusted contractors (Hythe / Folkestone)
Terry Penfold
Plumber & gas engineer
Fitted the 2017 boiler, kitchen taps. 07946 182063.
Barry Gillingham
Handyman
Smoke alarms, small fixes. Reliable.
Luke Hatcher
Hythe Garden Landscapes
Did the 2023 fence + garden job.
Park Farm Glazing
Double-glazing units
parkfarmglazing@gmail.com (Jim Gosbee)
Perfect Windows (Paul)
Window units & doors
Quoted misted units (2021).
Marlborough Services (Francois)
Plastering & decorating
Quoted for ceiling holes (2024).
Send me a message
Anything you want me to know — questions, decisions, things Motis told you on
the phone, the insurance details I asked about — just type it here. I get it
on my end.